Eclipse Enrollment Courses - REFUND POLICY
After registering for a course, and deciding for any reason to cancel, requests for refunds must be made via email. No telephone requests will be accepted.
All Cancelation Requests to: firstname.lastname@example.org
Many of our expenses are incurred within the two-week period just before the course. Our cancellation policy reflects the fact that these expenses cannot be recovered in the event of late cancellations.
Refund and Cancelation Policy: For all Seminars, Workshops, One-day, and Longer Courses
- Cancelling 14 days or more before the seminar, you will receive a refund, credit note or transfer to another seminar less a $150 administration fee.
- Cancelling 8 to 13 days before the seminar, you will receive a refund, credit note or transfer to another seminar less 50% of the program fee.If you cancel within 7 days before, or do not attend the seminar, you are NOT eligible for any refunds, transfers or credits.
- Substitutions are welcome and there is no cost penalty. If you cannot attend, substitutions are permitted any time up to and including the first day of the seminar.
No-shows for the one-day in-class sessions are non-refundable.
If a registrant supplies documented proof of personal or family emergency (i.e., doctor's note, death certificate, etc.) Eclipse can if possible re-register the individual for an appropriate one-day in-class session for the date and location of the registrant's choice. A $150.00 administrative fee (plus GST) will apply for this service.
Low Enrollment/Other Cancellation Issues
If an course location and/or dates are changed or cancelled due to instructor availability, low enrollment or conflict with venue dates or availability, registrants will be given at least 14-days notice via email. A seat will automatically be reserved for the next available one-day in-class session in the same region. If necessary, registrants will have the option to contact Eclipse administrator and choose to be re-registered for a different date and location (for the same course or course of their choice) that best suits their schedule. If none of these options are satisfactory, a full refund, less a $75.00 (plus GST) administration fee, will be issued upon the receipt of a written request within 30 days of the notification email date. After that date, refunds will not be issued.
Eclipse reserves the right to change the Eclipse Refund Policy